Public Contact Routes
Start in the
right place.
The Foundation’s public work spans three domains. Choose the route that owns your question so it reaches the right people and records.
§ 01 — CONTACT ROUTES
What do you need?
Learning
Education & GameForge
Courses, cohorts, learner accounts, assessments, mentors, credentials, and program participation.
Governance
Trust & Records
Board, policies, Passport stewardship, governance records, grants, donations, and transparency.
Technical
Product Support
Documentation, account or service issues, Discord tickets, KAEL, and technical escalation.
§ 02 — PEOPLE
Community or formal inquiry?
Use Discord for public participation. Use email when the conversation requires an institutional record.